[Resolved] Tata Sky — not able to watch sony channels

NisargShah13

from Ahmedabad, Gujarat

Address:

380007

We have paid for full
Package including sony channels for a year and so it has to be there. You can not remove those channels from our list of channels of package when you have already took money for.

We love to watch all
Sony channels and now from last few days we are not able to see them. Please re-activate all those channels
Which are already there in list of channels of our package.

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Nov 20, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Tata Sky Customer Care's response Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.

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Comments

msjoshi

from Ahmedabad, Gujarat

Since from 01.10.2018 - sony channels are showing black screen. I have sufficient balance and account is valid till feb 19. Contacted all the toll free numbers and no body responded. A few people ask to give miss call. But the same is not displayed on the screen

Tata Sky Customer Care's response, Oct 20, 2018

Verified Support

Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.

DHANAPAL SELVAM

from Tiruchirappalli, Tamil Nadu

No signal for some channels

Tata Sky Customer Care's response, Oct 20, 2018

Verified Support

Hi, kindly share your RMN/Subscriber ID along with the channels you are referring to, so we can assist you better.

Narendra Lnrao

from Bengaluru, Karnataka

Iam using tatasky dth since last 4 years, no complaint on service, but in my tatasky account wrongly entered my name, pls change my as L.NARENDRA insted of CDATTAIAH. thank Q my tatasky id is [protected] my RMN [protected]

Rajeev Uppal

from Delhi, Delhi

Not Able to Contact to the Customer Care of Tata Sky .All The Nos are un reachable .As i not able to view sony TV . The phone no No given on screen ism not working as i dialed it many times from my registered Mobile No but with no success. Kindly Help me .

[protected]@gmail.com
Ph [protected]

Tata Sky Customer Care's response, Oct 13, 2018

Verified Support

Hi, thank you for sharing your details. Your request has been processed.

Sonik@

from Anandpur Sahib, Punjab

Soni channe 130 l been stopped by tatasky ? There is no reason for doing it .

Tatasky will have to be penalised for doing as above .

Tata Sky Customer Care's response, Oct 20, 2018

Verified Support

Hi, Tata Sky is committed and working in the interest of our subscribers. If you are already subscribed to SET, just add the channel at no extra cost by giving a missed call on 7406290123 from your RMN ^Sandy