[Resolved] Tata Sky — not being able to view channels that were earlier promised | |
I have taken annual subscription pack of tata sky. I had made the full complete payment for the entire year. All of a sudden due to some internal issues between tata sky and sony network, tata sky removed some channels of sony from its dth platform and all channels of sony from its mobile platform. I am no longer able to view the most important channels. I am unable to take any action as i have already paid for the entire year and hence if i switch to any other dth service provider i will lose all my money currently lying in the tata sky account. Tata sky has left me with no options. Was this information helpful? | |
Nov 26, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 Tata Sky Customer Care's response Hi, commercial negotiations with the broadcasters broke down as what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscribers’ interest. Click here https://goo.gl/E3Yiv3 for more information.
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 1 Comment | |
Comments
It is not the customers fault if commercial negotiations with the broadcasters broke down. I have paid the full year amount with the trust that i will be able to view all the promised channels. I want refund for the entire year amount along with refund for the set top boxes purchased so that i can switch to a different DTH Network.
Reply
Tata Sky Customer Care's response, Oct 25, 2018
Verified Support
Hi, commercial negotiations with the broadcasters broke down as what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Please visit https://goo.gl/wzd3WX to know more.
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