[Resolved] Tata Sky — not getting service post 10 time complaint

Sush Roy

from Bhadrakh, Odisha

Address:

Kolkata, West Bengal, 700092

I am requesting for a technician visit at my place for last 5 days and everytime customer service person has commited that technician will be visited on next day. But till now neither i have received any call nor any technician turned up. I called up yesterday evening and supervisor navdeep singh told me i will be receiving calls within 2 hrs (This was my 8th call for the same issue) which i did not and when again called up in cs someone told me i will get call today at 10 am for visit confirmation. I am waiting till now not received any calls. I am unable to watch tv but my data pack is activated. Good business strategy tata sky team!!! Seriously you guys are making life jhingalala!! Please take your customer complains seriously. Don't treat them like a fool!!

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May 24, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

Tata Sky Customer Care's response Hi, that's not how it should have been. We have raised a service request to address your concern and you'll hear from us at the earliest.

Apr 23, 2018

Updated by Sush Roy Hi Team
Service guy visited on 21/4/18 and solved the issue. Thanks for the response