Tata Sky — not providing channel list as per trai guidelines

Address:	500035
Website:	tatasky.in

I am a tata sky user for last 2 years (Customer id [protected]). This month i was up for renewal on 22/12/18 for platinum south hd.
Instead i called up co and asked them to provide details of channels which i can select and use. Unfortunately till today they have not provided me with channel list and prices, their only answer is we are working on it and once ready we will get back to you.
I had a chat with 1 lady on 23/12/18 (Pls ask tata sky to provide full manuscript of that chat as it could not get saved in my system) who suggested that my daily charges are approx rs 26.83/- and if required i could recharge for rs 200/- and meanwhile they will get back once ready. I have recharged for 1 month and next expiry is on 21/01/19.
Meanwhile their executives keep calling and asking me to renew for 1 year with the same pack saying that it will serve as base pack and any addition will be free, when i ask them details they are giving vague answer.
In my last year subscription pack (Rs 8900/annum) also sony channels were removed all of a sudden and then for few sony channels they allowed to start with a bizarre calling service which will go off after some time and again you have to call on the numbers given to start channels.
This service provider is cheating people by taking 1 year subscription and then doing as they please. Same pictures or sports or serials are shown on 2-3 different channels and that is how they are fooling people by showing high number of channels on their list.
Raj kumar khedwal