[Resolved] Tata Sky — Not received product

[Resolved] Tata Sky — Not received product

S Sairaj Kulkarni from Aurangabad, Maharashtra Oct 12, 2021 Oct 13, 2021 This thread was updated on Oct 13, 2021

I ordered tata sky online connection on 7th oct 2021 but still not received subscriber id and confirmation message on phone number. I paid Rs.1556 amount online via debit card. I have received invoice for payment which has transaction id in it. By which they can verify my payment status and get it sort asap. I further contacted customer care they couldn't sort out my problem. I dont have subscriber id yet. Tatasky transaction id- DS[protected]. If they are not able to fix their problem, get me my refund soon. +2 photos Was this information helpful? No (0) Yes (0)
Oct 17, 2021 Complaint marked as Resolved Customer care contacted me after so many tweets and emails. They initiated my refund after that...funds got reflected in my account after 2 days. Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 12, 2021 Tata Sky Customer Care's response Hi! We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
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Sairaj Kulkarni

from Aurangabad, Maharashtra

Oct 12, 2021

Please cancel my order and give me refund back asap.

Sairaj Kulkarni

from Aurangabad, Maharashtra

Oct 13, 2021

Today evening i received call from scammer who was pretending to be tatasky customer support. He said that you will get your refund back after few steps. He ask me to install anydesk app so he can monitor activities remotely such as getting my otp. When i refused to share details about debit card number, expiry date and cvv he said he can't process further for refund. One more thing he shared that tatasky has policy which states that customer has to install anydesk app to cancel order and get refund.