Tata Sky — Not respecting the customer..

Address:Pune, Maharashtra, 444403

I had two connections of your company, but now i have to think to continue those or disconnect, as when i called to customer care for any service, the staff of yours keep the call on hold till the call time end(For half to one hour) no particular information is provided, they always expect and insist to pay more by consumer and don't provide particular information. On date 2.4.16 i ask to add kids pack 2 for rs 30/- but they were insisting and pressuring me to take kids pack 1 for rs 65/-. Why? Firstly after keeping my call on hold for half hour they transfer my call to superior but they also dont repond? If company is not respecting the customer call for their offordable offers which they want then why customer should continue to take service? On your website kids pack 2 is showing and they told me kids 2 offer is over, this is cheating of customer. This is rediculus...
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    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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