[Resolved]  Tata Sky — not satisfactory services and charges high amount

Address:400024
Website:www.tatasky.com

I was unable to watch the T.V then I lodged the complaint. A technician visited to my home and changed Set Top Box also charged 600 Rs . From that time there was pairing error and around 10 days I was unable to watch the TV. Then I shifted my TATA Sky Connection to another place, They charged 200 Rs. Removing charges then 300 Rs. + Approx 450 Rs cash for change antenna. Still I was unable to watch the T.V . Now since 7 days I am unable to watch DTH, So they have charged so high amount. Also I was tired to recharge huge amount and cash payment. Also they are charging when I am unable to watch the channels sinch approx 1 month. Still they demanding technician charge Rs. 250 to visit at home. I complaint you to kindly Refund all the recharge amount and cash paid to Tata Sky.
Also I suggest everybody not to install Tata Sky at their home.

Kamal Ahmad
Mumbai
Subscriber no. [protected]
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Mar 16, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
Complaint comments 

Comments

Yesterday I was calling to tata sky for new dish tv connectn. After that installation schedule for today as per talkng on call. Then their technician call me and said that 200 rs extra charge for installation and on call tata sky offrs me free installation. The technicians and customer care service talkng very rudely wid me. Plz look into d matter
Tata Sky Customer Care's response, Feb 16, 2018
Verified Support
Hi Durgesh, that's not how it should have been. Allow us to take a look into it, please share your RMN/Subscriber ID.

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