[Resolved]  Tata Sky — one id generated for two connections (installed on[protected] without prior information as both tv are interlinked

Following are the problems :

1) on 2-3-2019, when i ordered for two connections, tatasky issued one id for both the connections providing different set top boxes for each connection. Neither at the time of ordering of connection, nor at the time of installation, tatasky informed about the connectivity of the connections. When i asked at the time of installation, they informed for recharge of different tv, you will be able to recharge different channels for different tv. But when i go for recharge, both the tv recharge simultaneously for each tv with double rechargeable amount.

2) no subscriber copy provided by installation persons and when i asked for warranty they informed about three years warranty for antenna + set top boxes + cable.. But they refused to give any written document for this purpose.

So many emails to [protected]@tatasky.com, [protected]@tatasky.com and [protected]@tatasky.com with three reminders and other telephone calls have been made so far but till date no action has been taken.