Tata Sky — open complaint

Address:

Bhandup East, Mumbai City, Maharashtra, 400042

Extremely disappointed with the customer service and response that I have been getting after daily chasers and follow up calls. Seems like either nobody has time or they are just not bothered to look into the issue that the customer has been raising since last 3-4 days. Since 15th June raised a complaint which as per TAT should have been closed within 48 hours however even after waiting for that long and allowing more time as we were promised that a mechanic will visit in next 1 hours' time/2 hours' time which never happened yet. This is extremely pathetic and a sorry state to put forward as I never expected this kind of service from your team and most importantly every time I call they have nothing to say except mentioning 'we understand your issue, and sorry for inconvenience'. This ultimately has not left with any option but to highlight the issue here on public forum and rethink if I would really want to continue with your services or change the subscriber.
#Highly disappointed# poor customer service