[Resolved] Tata Sky — overcharging, wrong commitment, service and assurance | |||||
Hi, {july 2017} neeraj saraswat m: [protected] (Registration mo.) monthly subscription 345/- I am compelled to escalate the my complaint against tata sky at your level coz after giving away the payment of rs. 1845/- in 10 day, still unable to watch the services. Have requested for the relocation (Charges 300/), a guy visited to do the job of installation however w/o properly completing/giving assurance/checking he left. Status - unable to see the services (Same day have paid 300/- + 345/- for monthly subscription), have re-complain for the same, next guy came in after 3-4 days and said the set-top box is not working properly you have to change the box (Charges - 900/- hd services free for 3 month), as i have no other option have paid the amount, i have not been informed any other charges. However they have deducted 200/- additional from my tatasky a/c saying service charges, now my a/c has no balance. The time i m unable to see any services around 15 days they have deducted the amount per day basis s my a/c balance was - ve. Now 300 (For relocation) + 100 (Material charges) + 345 monthly charges + 900 (Hd box upgrade and 3 month free) + 200 (Service charges) = total 1845/- still npo services.... Customer service help depart. Is of no use as saying the amount is already deducted, we cant help, now pay more to get the services Pls help registering request to address issue of no signal Was this information helpful? | |||||
Aug 31, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 Tata Sky Customer Care's response Hi Neeraj, we have duly noted your concern! We've arranged a callback, you will hear from us soon.
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