[Resolved] Tata Sky — package change and wrong information | |||||
Was subscribing to south special package of inr229per month for two regional channels tamil and telugu along with english news channels. On enquiry was informed that inr199pack will also provide two regional channels. Hence has opted for the same, but all regional channels could not be viewed. Hence again called customer care and was told that my original pack will be restored in 24hrs. But it is not restored. They are saying now that south pack is only for people residing in southern region and not for people staying in other regions. Is not that ridiculous, then the current tata chairman should also not get his south indian channels as he is staying in maharashtra. I want my original pack to be restored, which they are doing as they want more money for another regional pack and english new pack. It is clear case of blackmailing by tata company. Was this information helpful? | |||||
Sep 9, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jul 26, 2017 Tata Sky Customer Care's response Hi, we spoke to you regarding this and explained that South packages are available online in Southern States. Let us know if we can help you with anything else. You can check www.tatasky.com for more information.
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 2 Comments | |||||
Comments
Since 2 days connection is not working and after making them calls for 6-7 times it is still not resolved.. and nobody is concerned about it. Their customer care is worst and have no sense to handle customers...my customer ID is [protected]. They say that our technician will call in 2 hours but nobody calls.
Reply
Tata Sky Customer Care's response, Jul 26, 2017
Verified Support
This is not the experience we aim for! We will contact you soon to get this sorted.
Tata Sky Customer Care's response, Jul 27, 2017
Verified Support
We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
Ridiculous that south package is only in south India. What if south Indians are staying in other states. Your own chairman a south Indian is staying in Maharashtra will he not get south channel. You are cheats only to harass people. You have proved that Tatas are also cheats. I do not want to continue with Tata Sky. Kindly cancel existing package and refund the balance.
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