[Resolved] Tata Sky — paid 11100/- for 12 months for south platinum hd pack valid 21st sep 2019

2 Reviews
No 82, 4th Main Road, Ashirvada Nilaya, Rathna Nagar, Bharat Nagar Phase 2, Magadi Main Road, Bangalore, India
 Harish Venkataraju on Apr 15, 2019

My customer id : id[protected] - paid 11100/- for services.

I have raised complaint # 1f2eluoy, tata sky services have been revoked without intimation, now they are stating its dth change in government polices.

I have got credit of rs. 3576.76/- even if we divide the cost it would be 4400/- i should get credit back they are unable to provide proper break up of this.

This is day light robbery of customer who opted for highest pack and got pathetic services from tata sky.


Complaint marked as Resolved May 28, 2019

Complaint Status

[Apr 15, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Apr 16, 2019
Hi, we see that account has been migrated as per new tariff regulations, please visit mytatasky.com and click on manage packs to add/drop channels as per your viewing preference. LDP packs for new and existing subscribers have been discontinued in compliance with the new regulation on pricing. You can choose your channels & packs that best-fits your viewing requirements on mytatasky.com. Let us assure you the same regulation is applicable for all DTH and Cable operators.
Complaint comments  1 Comment     Updated: Share0Tweet0


I am not using the Tatasky set up box for a month. Now when i am on the TV it was showing "this is the wrong card for this setup box (pairing error). So what to do now.

Tata Sky Customer Care's response, Apr 16, 2019
Verified Support

Hi, we understand your concern. Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists

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    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    Tata Sky - paid 11100/- for 12 months for south platinum hd pack valid 21st sep 2019