[Resolved]  Tata Sky — pairing error (14)

Website:mytatasky.com

Didn't use the service for 3months. Then i recharged today but it is not working.
On the tv, there is just a black screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am your loyal tata sky customer.
Thanks.
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Dec 13, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Tata Sky Customer Care's response
Hi, we were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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