[Resolved] Tata Sky — pairing error on my tata sky dth | |
I didn't use the service for 4 months. Then i recharged yesterday but it is not working. On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]" My subscriber id is [protected] Please resolve this problem as i trust your good company. I am a loyal tata sky consumer. Thanks. Was this information helpful? | |
Mar 28, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Feb 23, 2018 Tata Sky Customer Care's response Hi, we have refreshed the signal. Please check a few channels and write back to us.
Verified Support Feb 25, 2018 Tata Sky Customer Care's response We have raised a service request (SR# 13DGNJ5O). Rest assured, you will hear from us soon.
Verified Support Mar 13, 2020 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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 146 Comments | |
Comments
I have same paairing error my ID [protected] d my mobile no.[protected] plz rectify
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Reply
Tata Sky Customer Care's response, Sep 23, 2018
Verified Support
Hi, we are here to help you. Please let us know if you are still facing the issue.
I HV same pairing error my ID is[protected] my mobile no. [protected]
I have same problem
I m also suffering same problem (Pairing Error) (14)..
NDS No:[protected]
Digicard ID :[protected]
RMN : [protected]
Subscriber ID : [protected]
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NDS No:[protected]
Digicard ID :[protected]
RMN : [protected]
Subscriber ID : [protected]
Tata Sky Customer Care's response, Sep 23, 2018
Verified Support
Hi, we are here to help you. Please let us know if you are still facing the issue.
Same error. Pls help
Tata Sky Customer Care's response, Sep 26, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID so we can assist you better.
Hi i am getting pairing error, my registered mobile number is [protected]
Tata Sky Customer Care's response, Oct 16, 2018
Verified Support
Hi Vissu, your concern is noted. We've raised an SR# 18CD19IB and will get back to you at the earliest.
Tata Sky Customer Care's response, Oct 25, 2018
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Hi,
Me too facing the same issue.
Please resolve it ASAP.
My subscriber id is [[[protected]]]
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Me too facing the same issue.
Please resolve it ASAP.
My subscriber id is [[[protected]]]
Tata Sky Customer Care's response, Oct 6, 2018
Verified Support
Hi, we have raised a service request to sort this and you'll hear from us at the earliest.
I am also facing same pdoblem...pairing error 14 my rmn [protected]
Tata Sky Customer Care's response, Oct 20, 2018
Verified Support
Hi, please let us know if you are still facing the issue.
I am also facing same .. Pairing error..error 14...didnt get reply from customer care..
Hello my subscription id is [protected] and I am facing the same problem. ( Pairing Error )
I am trying to contact customer care but unable to reach them
I am trying to contact customer care but unable to reach them
Tata Sky Customer Care's response, Oct 20, 2018
Verified Support
Hi, please let us know if you are still facing this issue.
Hi,
We have relocted from bangalore to tirupati ...we have recharged tatasky but on screen we can only pairing error..please help about this...
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We have relocted from bangalore to tirupati ...we have recharged tatasky but on screen we can only pairing error..please help about this...
Tata Sky Customer Care's response, Oct 5, 2018
Verified Support
Hi, we have raised a service request to sort this and you'll hear from us at the earliest.
Same problem subscriber id [protected]
Tata Sky Customer Care's response, Oct 15, 2018
Verified Support
Hi, we have raised a service request to sort this and you'll hear from us at the earliest.
Tata Sky Customer Care's response, Nov 2, 2018
Verified Support
We hope your query has been resolved! Let us know if you require further assistance, we will be glad to help!
After recharge the services arenot available to my Tata sky set top box. ID is [protected]. The blank screen on tv Showing "pairing error". Please resolve the issue ASAP.
Registerd mob no. [protected]
Regards,
Tridip Ranjan Chetia
Registerd mob no. [protected]
Regards,
Tridip Ranjan Chetia
Tata Sky Customer Care's response, Oct 18, 2018
Verified Support
Hi! Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward
and the arrow pointing towards the Set-top box) and let us know the status.
and the arrow pointing towards the Set-top box) and let us know the status.
Send a message to from registered mobile number.
Send a message (HR) to (56633) from registered mobile number.
Myself facing the same complaint. Error 14. Pairing error. Pls fix the issue. Subscriber number [protected]
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Tata Sky Customer Care's response, Nov 6, 2018
Verified Support
Hi, we hope your entertainment is up and running. Let us know if you require further assistance, we will be glad to help.
I am also facing the same issue my subscription id is [protected]
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Tata Sky Customer Care's response, Dec 28, 2018
Verified Support
We have refreshed the signal, please check a few channels and write back to us.
Same problem
Error 14:this is the wrong card for this set up box
Please resolve
Already recharged
Error 14:this is the wrong card for this set up box
Please resolve
Already recharged
Tata Sky Customer Care's response, Jan 12, 2019
Verified Support
Hi, we're here to help! Kindly share your RMN/Subs ID so that we can assist you better.
Lee Stm's reply, Jan 12, 2019
My sub Id 1278902489
My sub Id [protected]
Tata Sky Customer Care's response, Jan 13, 2019
Verified Support
Thanks for sharing the Subs ID. We have raised a service request to sort this and you'll hear from us at the earliest.
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