[Resolved] Tata Sky — pairing error on my tata sky dth | |
I didn't use the service for 4 months. Then i recharged yesterday but it is not working. On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]" My subscriber id is [protected] Please resolve this problem as i trust your good company. I am a loyal tata sky consumer. Thanks. Was this information helpful? | |
Mar 28, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Feb 23, 2018 Tata Sky Customer Care's response Hi, we have refreshed the signal. Please check a few channels and write back to us.
Verified Support Feb 25, 2018 Tata Sky Customer Care's response We have raised a service request (SR# 13DGNJ5O). Rest assured, you will hear from us soon.
Verified Support Mar 13, 2020 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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 146 Comments | |
Comments
why it is showing.This is the wrong card for this set top box.(pairing error) pls help.
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Reply
I didn't use the service for 10 months. Then i recharged now but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error).
NSD.[protected] Digicard is[protected]
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On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error).
NSD.[protected] Digicard is[protected]
Tata Sky Customer Care's response, Oct 29, 2019
Verified Support
Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Oct 30, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Error 14: This is tha wrong card for this set top box. please resolve.
Already recharged.
Already recharged.
Error 14: this is the card for this set top box.
Please resolved.
Already recharged.
Please resolved.
Already recharged.
Tata Sky Customer Care's response, Nov 4, 2019
Verified Support
Hi! That's not how it should have been. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
Pairing Error ...
Pliz help
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Pliz help
Tata Sky Customer Care's response, Nov 8, 2019
Verified Support
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Nov 8, 2019
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
I am facing the same problem ...it shows
the wrong card ...pairing error
the wrong card ...pairing error
Tata Sky Customer Care's response, Nov 9, 2019
Verified Support
Hi, we can understand your unpleasant experience. Please share your RMN/ Subs ID for further assistance.
This is the wrong card for this set top box pairing error
Same problem.
Error 14: this is the wrong card for this set top box.
Please resolve.
Already recharged.
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Error 14: this is the wrong card for this set top box.
Please resolve.
Already recharged.
Tata Sky Customer Care's response, Nov 15, 2019
Verified Support
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Nov 15, 2019
Verified Support
We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
ID is [protected]. There is pairing problem in our TV. Pls resolving this problem as earliest as possible.
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Hii
I did not use last two for this service, but today I recharge set top box but an error show in tv "this is the wrong card in this set top box and pairing error (14)
I trying to connect rmn but couldn't connect with..plz solve, iam already recharge
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I did not use last two for this service, but today I recharge set top box but an error show in tv "this is the wrong card in this set top box and pairing error (14)
I trying to connect rmn but couldn't connect with..plz solve, iam already recharge
Tata Sky Customer Care's response, Nov 19, 2019
Verified Support
Hi! Help is here. Kindly share your RMN/ SUB ID to assist you better.
Pradhan gourang a's reply, Nov 20, 2019
7405992661
Pradhan gourang a's reply, Nov 20, 2019
SUB ID-1258906013
Pradhan gourang a's reply, Nov 21, 2019
Problem not solved yet pairing error.
Tata Sky Customer Care's response, Nov 26, 2019
Verified Support
We have raised a service request SR#1R69A8R6. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Dec 1, 2019
Verified Support
We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
My Nds no[protected]
Digi card I'd is[protected]
My card have 14 error.
Please solve my pairing issue
Digi card I'd is[protected]
My card have 14 error.
Please solve my pairing issue
My Nds no[protected]
Digi card I'd is[protected]
My card have 14 error.
Please solve my pairing issue
Digi card I'd is[protected]
My card have 14 error.
Please solve my pairing issue
Mohammad saju's reply, Nov 25, 2019
My I'd number 1280076074
Tata Sky Customer Care's response, Nov 26, 2019
Verified Support
Hi! Help is here. We have raised a service request SR#1R673BUY. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Nov 28, 2019
Verified Support
Hi, we were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
After recharge I got the pairing error please resolve.
Error screen shot attached
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Error screen shot attached
Tata Sky Customer Care's response, Nov 27, 2019
Verified Support
Hi! Help is here. We have raised a service request SR#1R7TJZYM. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Nov 28, 2019
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
My Tata sky DTH is not working. It is showing message "this card is not suitable for this set top box". Look into the matter and do the needful at the earliest. My RMN is [protected]
Tata Sky Customer Care's response, Nov 29, 2019
Verified Support
Hi, we understand your concern. Please share your RMN/ Subs ID for further assistance.
Please help me to solve this problem
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Tata Sky Customer Care's response, Dec 2, 2019
Verified Support
Hi, your concern is noted. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Dec 2, 2019
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Pairing error
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Tata Sky Customer Care's response, Dec 1, 2019
Verified Support
Hi, that's not how it should have been. We have raised an SR# 1RDXL112 for you and will contact you soon.
Tata Sky Customer Care's response, Dec 2, 2019
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Hi, I am facing issue on my Tata sky box 'wrong card problem' I have tried many times to fix it
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Tata Sky Customer Care's response, Dec 9, 2019
Verified Support
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Dec 9, 2019
Verified Support
We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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