[Resolved] Tata Sky — Payment not received | |
I made recharge of my tatasky account on dated 25.09.2021 for Rs 300 using google pay upi with tata sky app. Amount deducted from my karur vysya bank account instantly but recharge became unsuccessful. While talking with customer care no on tatasky the replied that that didn't received money.Yet I haven't received back money. ID's: TY[protected], TY[protected]. MY SUBSCRIBER ID: [protected]. The transaction was success from the bank's side and your Bill desk did not ackhnowledge the receipt and my tatasky was not recharged. I request you to kindly return the money Was this information helpful? | |
Nov 23, 2021 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 19, 2021 Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Verified Support Oct 23, 2021 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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Subscriber id:[protected]
I have recharged Rs.1266 for my tata sky account on 16.05.2022.but the amount was not updated in my tata sky account.In bank side, the transaction is suceessful.tata sky bill desk team told they didn't receive amount.i have attached transaction information.please refund the money.