[Resolved]  Tata Sky — poor customer service b to c

Address:

Thane, Maharashtra, 421201

I am having issues with your service very two months. Customer care have pathetic answers for my question. No help done till now. I got signal problem now and then twice had technician at place still not fixed everytime why to have a technician when your company had bad signal problem.
I wasted my money and time with you guys
Twice the technician came to place and gave him his charges now your agent from customer service says they didn't send a technician to my place and they cancelled my request as i was not interested. They didn't even called me when i requested to call me after my office hours.. The agent saurav sharma says we don't call people as per there convince.. And they called me at my office time i didn't picked up so they cancelled my request.. Then how twice i got a technician at my door step and they helped me they were having my number all the time.
You have such a big brand ambassador amitabh bachan.. But it's useless coz don't waste money on him use it in having best signal and good technology.