[Resolved]  Tata Sky — Recharge

Address:	New Delhi, Delhi, 110092
Website:	Www.tatasky.com

I had recharged for rs. 8800/- for 11 months in advance, for 2 tv sets, on which 1 month subscription was free on tata sky ultra pack. My due date for renewal was 27 march 2018. Now i suddenly get a mail that my subscription is due on 31 oct 2017. Apparently, tey have upgraded my pack to hd, without my permission/consent and deducted my account balance, reducing it so much that is is now sufficient only for 6 months, not 12!! What kif of harassment is this? Who has given them permission to misuse my account balance without my permission. The only mistake i made was recharging it with a huge sum of 8800/-. I want an immediate resolution for this nuisance that tata sky has caused me.