[Resolved]  Tata Sky — recharge issue

I'm facing problem due to company's fraud of not giving the service which they have told me, due which my hd channels are not working but the amount i paid to them as per demand of company.
The conversation between me company's agent on may 2017 was that if i pay 4675/- rupees for bumper pack of sd channels, along with 1925/- rupees of amount for hd channels both for annual subscription. After that i can watch channels sd of bumper pack and all of the hd channels and i did it and paid the amount through local dealer of the company.
All is working fine till january after that they stopped the subscription of hd channels and when i contact them for it they saying that you the amount i paid for hd channels they deducting in their account according to monthly amount rather than annually which was commited by them.
Without informing me and i don't even know about such thing not they told me about such kind of policy of company i knew about it when they stopped my hd channels subscription.
And now, they saying that we can't do anything in it and saying that it's my fault.