[Resolved] Tata Sky — recharge not done. but amount is debited. kindly refund | |||||
Sir/mam, i did my recharge on 31st october as well as today on 11th november from the tata sky app. Amount was 343rs and then i did 336rs. Both the transactions are said to be successful on my paytm upi transfer @hdfc bill desk. The amount has been debited from my account. But recharge couldn't be processed from tata sky. I need my refund. Why i have to recharge again and again. Where is my money gone? Was this information helpful? | |||||
Dec 20, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Nov 13, 2019 Tata Sky Customer Care's response Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support Nov 18, 2019 Tata Sky Customer Care's response We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
| |||||
 1 Comment | |||||
Comments
Connection not done, person not picking ph pls contact me [protected]
Reply
Tata Sky Customer Care's response, Nov 13, 2019
Verified Support
Hi, we do not want you to feel this way. Kindly share us your RMN/Sub ID along with the details of your concern and we’ll help you further.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
12301
Pending
0
Resolved
5113
View all 12301 Tata Sky reviews & complaints
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
View all Tata Sky contact information