[Resolved]  Tata Sky — Recharge of rs 445 dated 13th dec 16 is not credited to my tata sky account

Address:

Rajnandgaon, Chhattisgarh, 491441

Team tatasky,

Kindly find the below attached and my account on priority. When we hv nil balance in account u call us n text 10 times in a day but when it comes to customer's money u ppl go for a holiday.

Dear customer,

Thank you for writing to hdfc bank payzapp team.

Apologies for the inconvenience caused.

As per your query we would like to inform you that the transaction for mvisa shows successful from our end. Please find below the required information for your reference and request you to get in touch with the merchant for the confirmation.

Merchant reference number : mvisa[protected]lymy66
Card number: :4617 xxxx xxxx 5019
Transaction date:13-dec-2016
Amount: 445/-

Please feel free to email us at [protected]@payzapp.in or call us on[protected]Toll free).

Thanks & regards,
Siva
Hdfc bank payzapp team

— original message —
From: "gourav hirani"
Sent: wednesday, december 14, 2016 9:00pm
To: [protected]@payzapp.in
Subject: feedback for payzapp for 3.01.00.05

Hi,
I had done one recharge yesterday night through mvisa scan pay for recharging my tata sky account amounting rs 445/-.
I had spoken with mr. Jatin regarding the same issues as this amount is not reflecting on my tata sky account.
Kindly find the snapshot of the transaction details. If transaction is not successful, then kindly my payzapp account for the same amount.
Thanks,
Regards - gourav hirani
Contact - [protected]
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