[Resolved] Tata Sky — Recharge through Google not credited

Prajjwal Rodger Massey

from Jaipur, Rajasthan

Jan 20, 2022

Address:

Tata Sky jaipur

I recharged my tatasky account on (16/01/2022) via Google pay. The amount has been debited from my bank account but has not been credited to my tatasky account and my account will be deactivated tonight (20/01/2022). I contacted tatasky customer care but they didn't provide any useful assistance. Kindly take note of this and do the needful.

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Feb 24, 2022

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2022

Tata Sky Customer Care's response Hi, you definitely have our attention. Please share your Registered Mobile Number or Subscriber ID, we will help you further.

Verified Support

Jan 21, 2022

Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.

Verified Support

Jan 21, 2022

Tata Sky Customer Care's response We hope that your concern has been addressed. Do let us know if you require further assistance, we will be glad to help!