[Resolved] Tata Sky — recharge through google pay not credited twice | |
My account got deactivated since it has been two weeks past the due date. I recharged my account today (14/12/2019) by logging in into my tata sky account, via google pay. The amount has been debited from my bank account but it hasn't been credited to my tata sky account yet. Also, it's the second time this is happening. I[censored]pi payment doesn't work, then kindly remove it from the list of payment options being shown and also provide refund for my loss. I have tried contacting tata sky helpline but no service seems to be provided for a deactivated account. Please do the needful. Was this information helpful? | |
Jan 20, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Dec 16, 2019 Tata Sky Customer Care's response Hi, we are here to help you out. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support Dec 20, 2019 Tata Sky Customer Care's response We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Verified Support Nov 23, 2021 Tata Sky Customer Care's response Hi! Resolving your issue is very important to us and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
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 6 Comments | |
Comments
I have done my tata sky recharge through google pay payment option in their site.but
The amount has been debited from my bank account but it hasn't been credited to my tata sky account..i have done another payment through debit card it went successfull. I need my previous recharge amount refund or credited to my tata sky account...my tata sky Id is..[protected]
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The amount has been debited from my bank account but it hasn't been credited to my tata sky account..i have done another payment through debit card it went successfull. I need my previous recharge amount refund or credited to my tata sky account...my tata sky Id is..[protected]
I recharged my tata sky account through Google pay. The money has been transacted but the balance is not reflected in the tata sky account.
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Hello, i recharge my tata sky monthly recharge of rs 292/- through google pay and amount from my account is debited but has not credited to tata sky account
therefore it is recquest you to kindly provide refund of my loss
attached file of payment proof
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therefore it is recquest you to kindly provide refund of my loss
attached file of payment proof
Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID. We'll fix this for you at the earliest ^Sameer
Hi Tata Sky Team,
I had recharged my tata sky account as it got deactivated due to we were at native place and not using it since over a month period of time. I used TataSky app to recharge it and selected GPay as mode of payment. It got recharged to Rs503 but not reflecting in my account and not able to view the channels. Then I recharged Rs504 (EVD Third Party Top up -Tata Sky Transaction Id:TP[protected], Receipt Number:[protected]) using GPay directly instead o[censored]sing TataSky app and it got recharged and able to viewed the channels as well.
My issue here is, I made the payment twice but it did not reflected in my account. Transaction history only showing 1 entry of Rs504. What about my Rs503? Attached the screenshot for Rs503. Kindly raise a request in the system.
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I had recharged my tata sky account as it got deactivated due to we were at native place and not using it since over a month period of time. I used TataSky app to recharge it and selected GPay as mode of payment. It got recharged to Rs503 but not reflecting in my account and not able to view the channels. Then I recharged Rs504 (EVD Third Party Top up -Tata Sky Transaction Id:TP[protected], Receipt Number:[protected]) using GPay directly instead o[censored]sing TataSky app and it got recharged and able to viewed the channels as well.
My issue here is, I made the payment twice but it did not reflected in my account. Transaction history only showing 1 entry of Rs504. What about my Rs503? Attached the screenshot for Rs503. Kindly raise a request in the system.
praful dhone's reply, Nov 23, 2021
Subscriber Id : 1085645594
Tata Sky Customer Care's response, Nov 23, 2021
Verified Support
we were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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