[Resolved]  Tata Sky — recharged on wrong subscriber id

Since last 7 years, i have tata sky connection. So i am valuable customer of tata sky. My tata sky is [protected]. But last 9 days i have facing problem from tata sky regarding service. On 17th january, i went to recharge my tata sky account in nearest shop. Then after shopkeeper done recharged rs. 600 in wrong subscriber i'd through paytm. And wrong subscriber id is [protected]. Then i complained in tata sky through tata sky help line number [protected] and i requested in tata sky for transfer my recharge money rs. 600 in my subscriber account. After 9 days, they did not give right solution. Still today my tata sky account is deactivate.
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Feb 28, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2018
Tata Sky Customer Care's response
Hi, please be assured that your case is being looked into. You'll soon hear from us to get this fixed. Kindly note your SR# 12TKDN56.
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