[Resolved] Tata Sky — Recharged online - Amount deducted but connection deactivated

[email protected]

Address:

Kerala, Kollam

I have already recharged my account, the amount was deducted from my bank, see the details below.
But you have deactivated my account. I have tried to contact you through watsap, mobile number etc., but failed. Mailed you the details, no response till now. Please address the issue at the earliest.
Details
(Subscriber ID [protected])
Recharged on 19/03/2020
Through SBI online - reference number [protected]IGAKTVXGT5

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Aug 6, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2021

Tata Sky Customer Care's response Hi! We understand your concern. We have raised a Service Request. Rest assured, you will hear from us soon.

Verified Support

Apr 07, 2021

Tata Sky Customer Care's response We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.