[Resolved]  Tata Sky — Refund request of my account balance

Tata sky Subscriber Id : [protected]
Date of incident: 29th Dec 2020

Due to some medical emergency I left the place(Bangalore) after informing multiple times to the Tata sky personal. Also I waited for 2days to handover the set top box & dish but no one had come to collect those. I did multiple follow ups & customer care people confirmed that Sir please go ahead & it's not required to submit the set top box & dish. There is no fault from my end, it's communication gap from Tata Sky personals may be. Please refund my account balance amount soon. Already provided my medical prescriptions please believe me & refund my account balance.
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Feb 12, 2021
Complaint marked as Resolved 
Today I have received the refund amount. Thanks for the help. Appreciate it !
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2021
Tata Sky Customer Care's response
Hi, we understand your concern. We have raised a service request to sort this and you'll hear from us soon.
Verified Support
Mar 16, 2021
Tata Sky Customer Care's response
Hi!
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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