[Resolved] Tata Sky — regarding deducting money without my concern and activating additional channels from your useless staff

2 Reviews
 ashok dvs on Dec 27, 2017
Raise the complaint on below 2 persons and revert the english entertainment pack being charged for 2months

please suspend or remove from job this below lady who spoke with me and activated whatever she want without my intention
mr, deepak who spoke today on [protected] for subscriber id [protected] regarding the issue and kept the phone while i am talking

1- the lady who activated english entertainment pack without my permission,
please take action against such ###
she spoke with me in november or december i dont remember exact date,
you can check the call list or tata sky subsriber id - [protected],
she activated the entertainment pack without my concern
remove these bloody ### from work


2- today i spoke with mr, deepak after 7pm today date is 27th december,
i spoke with him, i explained him completely,
he kept the phone in the middle while i am talking about my issue
please remove these ### from job,

unnecessary and big headache for customers the above two unnecessary useless staff of yours creating trouble to customers and wasting time

I am having only south Indian pack 229 + English movies pack 90 for which i recharged for 319 rs, this month
I have date till jan but it is showing in television today due date

please please take action against this person who spoke with my number [protected] for subsriber id [protected] on 27th december after 7 pm and kept the call without taking my issue seriously mr.deepak and the lady who activated the pack
I demand serious action against them due to them i need to waste my time for this mail and raising complaint.

my subscriber id is [protected]
my number is [protected]
I am charged for english entertainment pack which is activated for this month and last month which CUSTOMER CARE today told me
so revert the two months entertainment amount into my account
I will activate for first month 1rs whenever i want not whenever CUSTOMER CARE activate without my concern

please raise this issue and take action against the above two ### of your service and call me at [protected]

Complaint marked as Resolved Jan 31, 2018

Complaint Status

[Dec 28, 2017] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Dec 31, 2017
Hi Ashok, We understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 129HBBIK.
Complaint comments  1 Comment     Updated: Share0Tweet0


Tata sky id no. [[protected]], registered mobile no. [[protected]]
Sir, i have submited my request to to deactvate the active music channel no. 650, by e- mail many times.More than 05 times, however you have not done anything so far. You are requested to deacivate the active music channel immediately
Tata Sky Customer Care's response, Dec 29, 2017
Verified Support

Hi, we confirm that the pack is deactivated from your account. Do let us know if you have any other concern ^Rohit

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    Tata Sky - regarding deducting money without my concern and activating additional channels from your useless staff