[Resolved] Tata Sky — regarding deducting money without my concern and activating additional channels from your useless staff

Raise the complaint on below 2 persons and revert the english entertainment pack being charged for 2months

please suspend or remove from job this below lady who spoke with me and activated whatever she want without my intention
and
mr, deepak who spoke today on [protected] for subscriber id [protected] regarding the issue and kept the phone while i am talking

1- the lady who activated english entertainment pack without my permission,
please take action against such ###
she spoke with me in november or december i dont remember exact date,
you can check the call list or tata sky subsriber id - [protected],
she activated the entertainment pack without my concern
remove these bloody ### from work

and

2- today i spoke with mr, deepak after 7pm today date is 27th december,
i spoke with him, i explained him completely,
he kept the phone in the middle while i am talking about my issue
please remove these ### from job,

unnecessary and big headache for customers the above two unnecessary useless staff of yours creating trouble to customers and wasting time


I am having only south Indian pack 229 + English movies pack 90 for which i recharged for 319 rs, this month
I have date till jan but it is showing in television today due date

please please take action against this person who spoke with my number [protected] for subsriber id [protected] on 27th december after 7 pm and kept the call without taking my issue seriously mr.deepak and the lady who activated the pack
I demand serious action against them due to them i need to waste my time for this mail and raising complaint.

my subscriber id is [protected]
my number is [protected]
I am charged for english entertainment pack which is activated for this month and last month which CUSTOMER CARE today told me
so revert the two months entertainment amount into my account
and
I will activate for first month 1rs whenever i want not whenever CUSTOMER CARE activate without my concern

please raise this issue and take action against the above two ### of your service and call me at [protected]

ashok
[protected]