[Resolved] Tata Sky — regarding service support issue ([protected]) | |||||
Hello Tata Sky Team This mail is in reference to share & put some light on my concern / problem I am facing from couple of days with Tata Sky Service Department. Please note that I am not at all able to avail the services which I subscribed on prepaid basis & that's why I decided to change the Dish Operator & to discontinue all the services I have with Tata Sky. I request you guys to kindly workout the things with your concerned Department who can take the lead for this & do let me know the procedure to be followed and REFUND amount I can expect once the process is complete. As the matter has been already escalated by me to Tata Sky through multiple platforms, but there is no resolution for this situation. Every time your team is forcing / requesting me to purchase new Dish TV 'as KIT' just because of one small mounting item got misplaced at my end. As you guys can check the statement of my History with Tata Sky, I invested a lot to avail the service & no doubt I enjoyed it till date starts from early 2012. Now this should be the prime responsibility of your team to get the customer satisfied at utmost level. Let's see if still something can be done in this regard. Meanwhile here I am simply raising my request to help me with Service Withdrawing Procedure & I will make sure to complete the formalities from my end. I hope there is no need to raise the concern directly to the SKY at global level & looking forward to receive a quick resolution with Tata Sky only. In-case you guys have any doubt on above situation, please don't hesitate to contact to the undersigned. Looking forward to receive some response at your earliest. Himanshu Awasthi (Sub ID: [protected]) Gurugram, India. M: +91 [protected] / [protected] E: [protected]@gmail.com Was this information helpful? | |||||
Dec 1, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 21, 2018 Tata Sky Customer Care's response Hi, we believe you have already been communicated regarding this.
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