[Resolved]  Tata Sky — regarding tata sky binge

Address:Hyderabad, Andhra Pradesh

I have paid tata sky new installation on oct 8, after few days they called and offered tata sky binge fire stick and i literally asked them 4 to 5 times about the free service, even then they said it is free only.
After getting installed they didnt even inform.
When i saw my account details i got to see that they charge 249 rs for the binge service.
When i called the customer care, they said its mandatory
I pay for internet charges, hotstar, netflix and amazon prime account still i need to pay 249 rs to them again
And they say 1 month free service..
1 mnth servc is provided for any users of netflix, hotstar etc...
If we dont want to pay.. Then we should return the firestick.
We can buy from amazon directly, why to take from you and pay for you every month.
Was this information helpful?
No (0)
Yes (0)
Dec 16, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2019
Tata Sky Customer Care's response
Hi, we do not want you to feel this way. Please share us your RMN/ Subs ID for further assistance.
Complaint comments 

Comments

Iam not using tv for few months and now am getting "This is the wrong card for this set top box" .
Tata Sky Customer Care's response, Nov 13, 2019
Verified Support
Hi, we can understand your unpleasant experience. Please share your RMN/ Subs ID for further assistance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information