Tata Sky — reliance big tv migrated amount not credited

Recently, reliance big tv displayed us to contact tata sky as they are closing down in nov. 2017. Before that, i credited rs.2000 for south pack to reliance bigtv. Every year, i do this from 2008 on wards. Then tata sky staff came and fixed their stb in our home and asked us to pay some amount to activate. We paid for a month and asked tata sky to transfer that bigtv amount to my tata sky subscriber id. Tata sky staff calls and then assures that it will be transferred soon. On 5th nov. Tata sky dth has been activated in my home. I sent an email to tata sky to transfer the fund.

Now nothing has happened so far.
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I am Gundu Kengar the customer of Tata Sky and I am here with a compliant that by mistake I have recharged 350rupees 3 times on 21 August 2017 so we want 700rupees back which had not been given back still so please give the money back
Tata Sky Customer Care's response, Nov 21, 2017
Verified Support
Hi, kindly share us your RMN/Subs ID for further assistance ^Rohit
I wanted to recharge subscriber ID : [protected] with Rs 40 but by mistake I have recharged subscriber id: [protected].

Recharge was done through my Mobikwick wallet.

Kindly help
Tata Sky Customer Care's response, Nov 21, 2017
Verified Support
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
Hi, I had opted to switchover from bigtv to tatasky and when I gave missed call to [protected] I was given an id number [protected]. So many days passed but I got no call from any one.

I request your assistance to get a remedy soon.

G Boopathy,
Mob No. [protected]
Tata Sky Customer Care's response, Nov 24, 2017
Verified Support
Hi, that's not how it should have been. Allow us some time to check and get back to you. We are making sure your query is resolved soon. Kindly note your SR# 11J0ORKM.

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