[Resolved] Tata Sky — reliance digital tv to tata sky migration (balance not transfer) tata sky id: [protected]

mohdfarhanset

Address:	Agra, Uttar Pradesh
Website:	TataSky.com

Dear team,

I had migrate to tata sky from reliance digital tv (Reliance dtv id :[protected] on 2 nov 2017. I have a yearly subscription which will expire on 18 may 2018. And i bought this plan for rs.3240/-.

At the time of tata sky installation your executive said within 4 to 5 days the balance will transfer to tata sky but till now it's pending.

I had a word with tata sky customer care many times but every time they close my complaint without give me any solution.

Thus request you to look into the matter as it already take too long 70 days. Kindly transfer my balance as soon as possible.

Tata sky id: [protected]
Reliance digital tv id:[protected]
Migration date: 2 november 2017
Tata sky rmn. : [protected]
Reliance dtv rmn.: [protected]

Warm regards;

Mohd afaq
[protected]/ [protected]

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Feb 24, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2018

Tata Sky Customer Care's response Hi, your query has been raised and we assure you that it will be resolved at the earliest. Please note your SR# 12JFVBZ0.

Jan 18, 2018

Updated by mohdfarhanset Dear Sir,
Till now same problem balance not transfer in my Tata sky account.

Please solve this issue as soon as possible.

Regards
Mohd Afaq

Verified Support

Jan 23, 2018

Tata Sky Customer Care's response Hi, we believe you have already been communicated over this matter over the phone. Please let us know if we can be of any other help!