[Resolved]  Tata Sky — repeated picture freezing while volume running.

Repeated picture freezing while volume running. This has started 18 days back after i subscribed to hd set top box. I have called technician thrice but he is unable to resolve the problem. Today he changed the card but problem still exists. He is not willing to change the set top box and advising me to change the hdmi cable with av cable.
It is for tata sky to resolve the problem and not myself to troubleshoot it.
Customer id: [protected]
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Nov 8, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Tata Sky Customer Care's response
Hi Gaurish, thanks for sharing your concern. Here is the SR# 10E37F4U for your request. We will sort this immediately.
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