[Resolved] Tata Sky — replace the new tata sky setup box

ckraja777

from Karaikal, Puducherry

Address:

612103

My name is c. Kumararaja i bought april 2017 new set up box now two time not working my set up box i going to my kumbakonam distributor he has no responsible in this matter my subscriber id [protected] my registration mobile number [protected] now still under the warrenty period please replacement in my setup box
Regards
C. Kumararaja
Contact no: [protected]

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Jan 17, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2017

Tata Sky Customer Care's response Hi, we have raised a service request (SR# 11W9HS9M) and we will sort this out at the earliest ^Rohit

Dec 13, 2017

Updated by ckraja777 the company says no rules to give me new set up box i am not complete one year i don't receive old set up box i have warrenty period in till date i have already sunder the my tata sky set up box in aruthara agencies in kumbakonam please give me new setup box

Dec 15, 2017

Updated by ckraja777 the tata sky company very careless in my issue please take seviour action

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Comments

ravish tiwari

from Gidam, Chhattisgarh

Sir,

On the subject cited above I did not requested for subscription of sony ten-1 channe, but you have started it and deducted the subscription charge. So you are kindly requested to unsubscribe the sony ten-1 channel and reimburse the deducted amount.
Thanking You
Mayank Dwivedi

Tata Sky Customer Care's response, Dec 13, 2017

Verified Support

Hi Ravish, that's not how it should have been, please share your RMN/Subscriber ID for further assistance.