[Resolved]  Tata Sky — request to activate secondary set of box

Address:

Mandi, Himachal Pradesh, 175001

On 23rd august 2018 i made request to activate my secondary set of box. I was asked to confirm my digicomp number and card no, which was[protected] and digi card number[protected]. Complaint number given to me was 176azelh. I was given time to activate before 26/08/2018. Again i lodged complaint regarding activation. I was told that there is no secondary set of box registered with my id [protected]. This connection is in the name of my wife kalpana.

I could not understand that how second set of box which was there in my account upto 23/08/2018 before the complaint in deactivated state now missing from there.

As per my record i purchased two hd tata sky set of boxes with double connection dish for rs 3400/- on 12/12/2015 payment made through pnb internet banking.

On 15/04/2016 at 04:44pm, i made request refrence number 079h7wu. Request number 07ai0kj was received on 15/04/2016 at 17:35.

On 20 th april, 2016 i got message “secondary connection will be disconnected”.

Now i want to know how secondary set of box was removed from my id [protected] from my account. I want clear answer.

In the morning again i made request to activate multi tv connection. I was asked that connection will be done in two hours. But up to now no services are provided.

I am sorry to say that you have given me poor response i do not know why?

Regards

Kalpana and yog raj sharma

Rmn [protected]