[Resolved]  Tata Sky — SD Set Top Box not working.

I called Tata Play( Tata sky) customer care and told them about Set top box which was in Warranty. So I wanted a replacement of same product. So Technician from Tata Play( Tata sky) wants me to upgrade my SD set top box to HD Set Top Box even without checking my STB. As my STB is in warrant they should have at least repaired it. But they are keep telling me that I should upgrade it. Very poor service from Tataplay
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Sep 23, 2022
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2022
Tata Sky Customer Care's response
Hi! This isn't the experience we aim for. We have raised a Service Request to resolve your concern. We are prioritizing the same and will connect with you at the earliest.
Verified Support
Aug 21, 2022
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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