[Resolved] Tata Sky — service problem
12-2-418/3/11, viswasnagar, gudimalkapur, Mehdipatnam, Hyderabad, Telangana, India
DsDsrinivasula reddy on Mar 30, 2019
Iam srinivasula reddy and iam having tatasky connection with mobile no [protected], from last 3 days on words tv signals are not coming properly and when iam calling to customer care people for signal probleam they are giving verry irresponsible answer and they are saying that when they are taking complaint it will charge rs 100 for techniation visit
Iam saying that signal probleam is your probleam why i have to pay charges for techniation but they are saying that for rigester complaint rs 100 need to pay
And iam asked to connect the call to your higher official they are saying ok and iam waiting almost 15-20 mins in line but call not connected
Complaint marked as Resolved May 11, 2019
[Mar 31, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified SupportTata Sky Customer Care's response, Mar 31, 2019
Hi, we understand your concern. As per our company policy, these services are chargeable.
Verified SupportTata Sky Customer Care's response, Apr 01, 2019
Hi, your concern is noted. We have raised a service request. you'll soon hear from us.
Verified SupportTata Sky Customer Care's response, Apr 03, 2019
Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
Verified SupportTata Sky Customer Care's response, Apr 04, 2019
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Verified SupportTata Sky Customer Care's response, Apr 08, 2019
Hi, we are here to assist you! Please let us know if you are still facing the issue, we will help you further.
Verified SupportTata Sky Customer Care's response, Apr 09, 2019
We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
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