Verified Support
Mar 31, 2019
Tata Sky Customer Care's response Hi, we understand your concern. As per our company policy, these services are chargeable.
Mar 31, 2019
Updated by Dsrinivasula reddy But it is signal problem, at the time of instalation your people not fit the antenna properly.
For signal problem iam not ready to pay charges
If it is a antena repair and setup box repair i will ready to pay.
Mar 31, 2019
Updated by Dsrinivasula reddy Team TRAI,
Required your intervention for resolving the complaint .
Verified Support
Apr 01, 2019
Tata Sky Customer Care's response Hi, your concern is noted. We have raised a service request. you'll soon hear from us.
Apr 02, 2019
Updated by Dsrinivasula reddy Team trai,
From last one week on words we are unable to watch tv channels and unnessarly we are paying monthly charges with out watching any chanals,
Please require your intervention for resolve the issue ASAP need fully.
Verified Support
Apr 03, 2019
Tata Sky Customer Care's response Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
Verified Support
Apr 04, 2019
Tata Sky Customer Care's response We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Apr 08, 2019
Updated by Dsrinivasula reddy Team trai
Reqjired your intervention for resolve the long standing issue
Apr 08, 2019
Updated by Dsrinivasula reddy I have clearly saying that perviously your techenation properly fit the antenna & now your
person re fitted the antenna
Some one of your representative call me and he saying that after resolving the problem we will cancel the charges
So please canacl the below charges of Rs.300
Greetings from
Tata Sky, Charges payable towards WO# 1EBTJTZ6 completed on - 06/04/2019 - is Rs.300/- . For any further queries, please call[protected]
Verified Support
Apr 08, 2019
Tata Sky Customer Care's response Hi, we are here to assist you! Please let us know if you are still facing the issue, we will help you further.
Apr 08, 2019
Updated by Dsrinivasula reddy Till now my set up box is in deactivate stage only
Apr 08, 2019
Updated by Dsrinivasula reddy Team TRAI,
You are going to support for this issue are please provide alternative solution for problem resolving from
Tatasky
Verified Support
Apr 09, 2019
Tata Sky Customer Care's response We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Apr 09, 2019
Updated by Dsrinivasula reddy Team TRAI
From last 10 days on words we are unable to watch TV
Is there any govt organisation for solve the issue please provide details I will contact
Apr 10, 2019
Updated by Dsrinivasula reddy Team
Today also iam not getting any call from
Tatasky people
Apr 13, 2019
Updated by Dsrinivasula reddy Team,
What happened, Are you going to resolve the issue are not.
Please confirm
Apr 16, 2019
Updated by Dsrinivasula reddy Dear team,
Today I have raised a complaint in consumer court against my complaint
At the time of installation your people not fit the antenna properly.
If it is having any repair of setup box are antenna i will pay money.
For signal problem iam not radu to pay.