[Resolved]  Tata Sky — service request reference number: 16eyhjdw

I do not know how many times I have to complain and also do not know how many times you do auto response. Twenty four hours lapsed since my complaint. Will you solve it or not.Please respond in SMS to my Cell [protected]. Will you not be able to trust your account of your clients you acknowledged. You go through my account you sent to me by 4.59 pm to day where you advised me the current balance Rs.62.99. Monthly charges Rs.290/- Next Recharge 23 July. What other evidence you want from me.Then why you inform me when I on my TV stating that payment is 24/05/2018. Will you not see the account sent to me. This is the service you are doing your clients. Six months back in the other incident also you disconnected the service though I made the payment in which I got a bitter experience. This time also I got VERY VERY BITTER EXPERIENCE. Why you people are having E Mail and Web when you are not responding and solving the service request, .IF YOU ARE NOT ABLE TO SOLVE THE SERVICE COMPLAINT PLEASE REPLY IN SMS. When other services are available why we have to beg you making regular payments. PLEASE SMS.