[Resolved] Tata Sky — services and customer care representatives | |||
I installed tata sky a month before . The technician who installed tata sky dish was not sure about the fitting done . He told me that he would come if any problem occurs . Yesterday with a small gust of wind the screws which hold the dish popped out. I filed a complaint and the technician came. He told that this won’t work you need to reallocate whole dish to other location and he would charge 300/- . I called tata sky customer care and told it was a mistake of the technician who installed the dish and why I should pay for it and it’s just a month passed and the problem occurred . I urge to higher official to take care of this . They should interrogate the technician who installed my tata sky . It’s just been a month only and dish should not come out of the wall because of wind .! It’s technical fault made by tata sky technician and they should reallocate the dish to other location and install it properly without any charge . Was this information helpful? | |||
Jun 13, 2019 Complaint marked as Resolved It is not resolved yet Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support Jun 30, 2019 Tata Sky Customer Care's response We hope your concern has been addressed. Do write back to us if you require any further assistance.
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