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Tata Sky — Set of box repair

Dear sir

we have tata sky Subscriber ID : [protected] made a complaint of black screen last night .Today your service engineer (mr raja sharma ) visited and ask us to change set of box . I ask him for the service report for the same . He refused for the same later he spoke to his senior Mr Pramod who said there is no such reports provided to the customer .

As a customer i have a right to get a service report for the damage done which require a part replacement .

the doubt further goes intense as few months back there was problem of signal and the repair was made in set of box .

i request you to provide a service report for all the repair made for last 3 months . as this is purely be fooling customer
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