[Resolved] Tata Sky — set top box replacement issue

drbiswas87

from Kolkata, West Bengal

Address:	Kokrajhar, Assam, 783372
Website:	tatasky

Dear sir/madam
I m a tata sky customer since last 10 years. My tata sky set top box was replaced 7 days back and 450rs was charged for the same. The set top box was faulty and there not replacing it any more even after multiple complaints. Customer care executives are always giving me more days to wait. but I am fed up of this unprofessional attitude of tata sky. My complaint no 192UJ51DD.
Now I want my money back and I don't want to continue with the tata sky any more. I had already recharged for annual pack which was about 2400 something.

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Dec 25, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2018

Tata Sky Customer Care's response Hi, we do not want to see you leaving us. Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.