[Resolved] Tata Sky — setup box taken and technician disappeared

dannydanya

from Coimbatore, Tamil Nadu

Address:

641663

I have complained to the customer care regarding the product on november 17th 2018. One technician came and took the setup box with him on 24th november and he has dissappeared. They have not called us after taking the set up box with them. I have called the customer care more than 6 times after that. Everytime the customer care tells the same story that the technician will call in 2 hours. Till today no one has called.
My subscriber id is [protected].

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Jan 14, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

Tata Sky Customer Care's response Hi, that's not how it should have been. Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.