[Resolved]  Tata Sky — signal problem and no response from tata sky

Address:Hyderabad, Andhra Pradesh, 500008

Hi,

I have raised complaint as tata sky setup box not receiving the signal on 19th of september 2017, and the technician fixed it on 22nd of september 2017. After this within 1hr same problem occurred, and i've raised one more complaint. From 22nd of september 2017 daily i call them to remind this, and they say that as they will definitely resolve the issue by eod, but they don't. Its 25th september still the problem not resolved.

Thanks and regards
Srinivas
Tata sky id: [protected]
Complaint number: 101g5ziw
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Oct 27, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Sep 25, 2017
Updated by Srinivas Rao Gunja
Previous complaint number: ZYNUA0S
Verified Support
Sep 26, 2017
Tata Sky Customer Care's response
Hi, we have made a note of your concern. You will soon hear from us.
Complaint comments 

Comments

My tata sky not recieving signal in night between 7 to 12 p.m since 1 month.in morning it's working properly . I m not satisfy with tata sky.there is no solution of my problem since 1 month. I complaint about this problem many times.
My Tata Sky I.D [protected] .My monthly charges used to be Rs 260. This month it shown as Rs 290. How this increase has happened? I had not added any additional channel. Kindly clarify.
Tata Sky Customer Care's response, Sep 26, 2017
Verified Support
South Sports Plus Monthly pack costs Rs. 290/ Month.
my tata sky id is [protected] my tata sky not receiving singnal in night between 7 to 12 p.m since 1 month.in morning it's working properly . I m not satisfy with tata sky.there is no solution of my problem since 1 month. I complaint about this problem many times.please solve this problems
Tata Sky Customer Care's response, Feb 15, 2018
Verified Support
Hi Rohan, this isn't the experience we aim for. We have made a note of your concern and shall call you soon regarding this. Here is your SR# 136H5CBO.

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