[Resolved]  Tata Sky — staff

Actually in the morning my tv was showing that hd channel would be not open so i call tata sky and the staff said that he will send a technician. Then after half an hour he called that the technician will come at 7 o clock. But at 7 o clock he didn’t came so i decided to call him and then he picked up the phone and said that technician will not come as he is stuck so i requested him that it is urgent please send and he accepted and said that he will come till 8:30 pm. I waited till 9 but he didn’t came so i called the staff. At first when he picked up the call he ignored me and cut the call but also whe i called him once again he didn’t pick up. He is continuously cutting my call. Is this a joke or what i m waiting for so long and he is not coming. I m saying u don’t behave like this to ur customers. Note it!!!
And send the technician as soon as possible.
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Jan 11, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.
Complaint comments 

Comments

Recharged to wrong subscriber id and waiting for amount refund from tata sky department.
I have called and told about this incident to tata sky helpline they told me they will refund the amount within 7 to 10 days .But still I have not got the amount the given time already elapsed. Please do the needful.
Tata Sky Customer Care's response, Dec 6, 2018
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.
[protected]
Tata Sky Customer Care's response, Dec 6, 2018
Verified Support
Hi, how can we help you?
Even after complaining so meny times my tata sky service not activated.its been three days since I have recharged my account.
Tata Sky Customer Care's response, Dec 6, 2018
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subs ID so that we can assist you better.

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