[Resolved] Tata Sky — standby mode on in tata sky | |
On 5 march i called tatasky customer care for stand by mode problem. They remove the standy by mode of old tatasky [protected] registered on my number and not the new one[protected]. I recharged the old tatasky and my service resumed. Again the tatasky has gone on standby mode. They had done this earlier also and forced to buy new tatasky. I dont know inspite of hardware repair, old tatasky was not working but yesterday they have resumed the services. Both of tatasky are now in standby mode .Now customer care is not responding Please do some needful. Was this information helpful? | |
Feb 13, 2020 Complaint marked as Resolved Witnout tecnician visit it was resolved. All to note in this case hno hardware problem only from the servive provider. Thanks to consumer complaint. It is a request to consumer complaint take this matter seriously so that no bofy will suffer in future like me Tata Sky customer support has been notified about the posted complaint. Verified Support Feb 06, 2020 Tata Sky Customer Care's response Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
Verified Support Feb 07, 2020 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Verified Support Feb 14, 2020 Tata Sky Customer Care's response We've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.
Verified Support Feb 15, 2020 Tata Sky Customer Care's response You're welcome. Do let us know if you require further assistance.
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 5 Comments | |
Comments
As iam facing the standby problem with Tata sky standard box I have contacted the. Customer care but they are not responding properly as it's already 1 week the service agent spoken to me and if repair he is saying after lockdown is over and if new connection he will give immediately that is respect given to old customer
Reply
Tata Sky Customer Care's response, Apr 19, 2020
Verified Support
Hi, allow us to help you out with this. Please share your RMN/Subscriber ID.
Hi my Tata sky set top box is turned into stand by mode and turning on.
Please help .
Registration no .:- [protected].
Please help.
Please help .
Registration no .:- [protected].
Please help.
Tata Sky Customer Care's response, Oct 12, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Oct 12, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
My tatasky has got standby problem... We raised a complaint and told to change the setup box. We paid 400 and changed it.. Now same problem is existing in the new setup box. I called the customer care again and they are asking to pay again for the technicians. Why do we have to pay again and again for the same problem. Please help.
Tatasky I'd: [protected]
Tatasky I'd: [protected]
Tata Sky Customer Care's response, May 1, 2021
Verified Support
Hi! Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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