[Resolved] Tata Sky — stopping of channels: tata sky id [protected] | |
Sir, I have purchased tata sky hardware and contributed monthly charges on assurance of some channels. Hiwever, sony services are stopped without giving me option of full refund of cost. Please start sony services immediately or refund full monthly charge already paid by me also take back your hardware at full cost as it has become wothless to me now. I am no more ready for blackmail. Was this information helpful? | |
Nov 26, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Oct 20, 2018 Tata Sky Customer Care's response Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.
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Comments
Same has happened to me as well. Not just sony but many channels are being displayed with the message that we need to call/whatsapp/message on a specific no. to watch these channels.
Reply
Tata Sky Customer Care's response, Oct 20, 2018
Verified Support
Hi, the broadcaster has demanded to be paid for every box user of these channels. Hence for Tata Sky, to be able to pay on behalf of the subscribers for the exact number of people viewing these channels, we have introduced this simple step that requires you to inform us. Both the missed call and the activation of these channels as a part of your base pack is done at no additional cost. We are also in conversation with the broadcaster to renew the agreement.
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