[Resolved] Tata Sky — subscribed channels not available

Vijay0800104

from Jamshedpur, Jharkhand

Address:

Bokaro, Jharkhand, 827004

Some of the Subscibed channels like sony, sab not available. Pathetic situation with no response. I have been trying to get in touch with Tata sky customer service since last 02 days. they are just giving fake promises of calling back n just not bothered to call back. I have dhamaka pack along with dhamaka HD but some channels are not available even after paying you money semi annual package. I am very disappointed with the way tata sky has closed all avenues for resolving the problem. Chat is unavailable, customer care no is unresponsibe.

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Nov 28, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Tata Sky Customer Care's response Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.