Tata Sky — tata sky balance deducted but account not recharged + customer support doesn't respond well

Address:Bangalore, Karnataka, 560100
Website:Www.tatasky.com

I tried recharging tatasky account, my balance deducted from bank account but tatasky did not recharged.

I called them twice on helpline number twice but ended up adding frustration .

FIRST CALL: After hold for 20 min on their helpline number the customer support office connected, I explained him the problem also shared the Transaction ID but he transferred the call to some other technicians and as usual the call went to hold state playing auto wait music and after 33 min of wait the call automatically got disconnected.

SECOND CALL: Hold time of 22 min and later got auto reply that "Customer representative are busy" please call after some time .

Sent a mail to [protected]@tatasky.com but no reply.

One prior instance : Logde the complaint for black screen, complaint lodged but no technician visited for 5 day now and eventually tatasky subscribe date expired and had to recharge again which also failed.

Please take a serious action.
Also please help me getting my money back.

Subscription ID:[protected]

Regards,
Shweytank
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