[Resolved] Tata Sky — tata sky band ho gaya hai | |||
Yesterday my tv and set top box was working properly. Today, i. E 05 april 2018, i got a message on my tv screen as "this is the wrong card for this set top box (Pairing error) nds no.[[protected] 1 ] digicard id is[[protected]]" My subscriber id is [[protected]]" with a blank screen. I contacted customer care but they are saying that they will send a technician which will be charged from me. Why should i pay the technician visit charge while the issue is from your side and it is not something to do with hardware it is a software issue as it was paired correctly till yesterday. Please resolve this problem as i trust your good company. I am a loyal tata sky consumer. Thanks. Was this information helpful? | |||
Jul 20, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
Verified Support Jun 19, 2019 Tata Sky Customer Care's response We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
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