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Hello,
Customer : C[protected]
Ticket No: R-274978 Dated 07.06.2019 & To be respove by 10.06.2019 by text msg from Cust care
Refund was requested through Customer care on 07.06.2019 & sent to [protected]@tata sky broadband but of No use as till now No refund & try talking to sales people including senior Mr Prashant of Noida region then he also does not have any status/ answer as when Refund will be there rather don't pick up the phone, horrible conditions. Some strict actions required as my money not refunded even after 15 days & cust care says will take, as per procedure 60-70 days but then I asked in writing but No mail. VERY POOR RESPONSE & People r also erratic which spoils the Tata Company Name.
Pl. arrange to Refund my money soon & take corrective actions on yr staff & advise.
thanks,
Customer : C[protected]
Ticket No: R-274978 Dated 07.06.2019 & To be respove by 10.06.2019 by text msg from Cust care
Refund was requested through Customer care on 07.06.2019 & sent to [protected]@tata sky broadband but of No use as till now No refund & try talking to sales people including senior Mr Prashant of Noida region then he also does not have any status/ answer as when Refund will be there rather don't pick up the phone, horrible conditions. Some strict actions required as my money not refunded even after 15 days & cust care says will take, as per procedure 60-70 days but then I asked in writing but No mail. VERY POOR RESPONSE & People r also erratic which spoils the Tata Company Name.
Pl. arrange to Refund my money soon & take corrective actions on yr staff & advise.
thanks,
No internet since 15 days! Complaints raised are in open state. Updating this forum using some other service provider. How shame!
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Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
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They offered to provide me 500GB Data as a Bonus. But all commitment was fake.
Even they said to me 250GB Data already added in my account. But they lie.
After week my speed was revised to 512kbps . I have trying to complaint but customer care No. Is not working. Then discuss sales executive who provide me that connection. He checked by account and told me, I have consumed more than 75GB thats why my speed revised.
I have tried to discuss on customer care services then I got information, still I have 47GB data.
I am totally frustrated with their services and my work is impacting as well. It is not just their service is worst but their support and response time like hell.
I request to all my friends please ignore if you are planning for Tara broadband services..