[Resolved]  Tata Sky — tata sky connection

Address:North Goa, Goa, 403001
Website:TATA SKY

Tatasky id [protected]
I have recently taken new connection about three months ago and find their services to be highly unsatisfacoty. During the last 3 months atleast a dozen complaints were lodged for poor service, but every time the complaints on their records are closed giiving one or another excuses.
Presently it is totally blank sometimes showing that it is not receiiving signal and sometimes showing excellent signal. Their technicians lack knowledge and uncoperative and lot of my time is wasted in either waiting for them or attending on them. On the top of it company is nicely going on adjusting my subscription money without giving actual service/poor service.
This is highly objectionable from consumers point of view and for the reputation of tatas.
Potential customers should note my experience and also the poor rate record of redressal of complaints
May i expect immediate solution or refund of my money paid with suitable compenstion.?
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Jun 5, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
May 04, 2018
Updated by Shivram Salgaonkar
status quo, no improvement, this time it looks like excuse is change of entire internal cable .Our building there are over 60 flats and about 10 - 12 have Tata sky connection with no complaint about internal cable so far by any of them.
Verified Support
May 05, 2018
Tata Sky Customer Care's response
Hi Shivram, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 14PBG1NI.
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